How do I place an order?

When you have chosen the piece you would like to order, click on the ‘Add to basket’ button. You will then be taken through a simple checkout process where you will need to enter delivery and payment. If you have navigated away from the basket area the link to your basket can be found in the top right hand corner of the page.

Once we have received confirmation of your payment, you will receive a confirmation email for your order. This will give you details of the estimated completion and dispatch date*.

*We aim to complete and dispatch in 8-14 days from payment confirmation depending on demand and the complexity of the piece you have ordered.

All credit card transactions on this site are processed using PayPal, a secure online payment gateway that encrypts your card details in a secure host environment. To help ensure that your shopping experience is safe, simple and secure bettybalaba.net uses the payment gateway PayPal using the highest level secure Socket layer (SSL) technology.

FAQ

If you need some help, want to commission a piece, want to ask about customising a piece from the collection or would just like to chat – we would love to hear from you.

You can do this by sending an email to betty@bettybalaba.net or by calling Betty on + 44 (0) 7766 711 207 .

I look forward to hearing from you.